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We’ve been receiving messages and emails from a lot of you regarding our rear shock project. I owe you all some correspondence, so here’s what I know so far. Firstly, this info may change as I haven’t been able to get up with our sales rep at Monroe all week. They have gone radio silent all week. Secondly, we had to place an order for a minimum 1000 rear shocks in order for Monroe to produce the 71966 shock for us. We committed to that back in April. We were told Monroe would tool up and make them for us with that minimum order and only that minimum would be made. They assured us they had zero interest in holding inventory for what they referred to as an obsolete part number for them. They would produce them, but we had to buy them all. However, it appears that Monroe has been selling OUR order off the top of our pallets in their facility to everyone at well below our wholesale price without requiring the minimum order they required from us. Essentially destroying this project for us. Our order was even shorted with only 976 units or less reportedly coming. If you ordered shocks from anyone and the packing list says 71966-ST, you can thank us for that. That was our special part number for the order. Monroe has been stealing out units off our order and selling direct for well under our wholesale pricing. Monroe has continuously lied straight to our faces saying “we don’t fulfill direct for any retailers”, and that they’ve shipped our order. We still have yet to receive our order despite reportedly shipping from Monroe on Monday. Please bear with us while we try to get to the bottom of this. We have thousands of dollars tied up in this project and are committed to finding a resolution. Our intention is to renegotiate price with Monroe on what is left of our order (given how they’ve screwed us) and still fulfill all orders and offer folks a refund or store credit for the difference. Please stay tuned for more info, and we sincerely appreciate your patience in this matter. We are a small family run business who has been screwed by corporate America big time on this project and we are working to do our best for our loyal customers. regards, Marck Barker EastCoastReattaParts.com

I bought a set of front and rear Monroes years ago from Advance Auto for the Red. They had a lifetime warranty. I bought another set, had them installed and took the old ones back for a refund.

I am thinking the warranty rate on such struts is very low, perhaps less than 4 defective parts per million, that is what the auto makers always strive for. Very low likelihood of a need for warranty replacements. The pair of 71966's that I picked up did not state they came with, or without a warranty. We will see if the market for modified Regal rear struts comes back. A fellow ROJ member sent me a set of Gabriel units to see if they can be modified like I did on the Monroe units. The Gabriel's are much more robustly welded and will be a bit more of a challenge, but possible.