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I suggested that in the first page. But thanks for bringing it up again...

Ship, if you had a written maintenance agreement with New England Generator co. and they overlooked an obvious problem, you might have good reason to threaten them with a lawsuit to recoup your money for the damage. Probably not worth the effort to actually take them to court but it might get them to help you some with the cost of items you had to replace. After all, situations like this is why you pay them to make sure the generator is in good condition.