Lately I have been getting phone calls from guys with questions about repairs on their Reattas. As a matter of principle I let ALL calls go to voice mail. I then delete the spam and listen to what the message is and get the information needed to respond to the call. As I am still working as a Medicare agent, and if this is a client call, this means pulling the client's file seeing what plan they have and what provider is being used. If it is a friend, family member or Reatta owner, etc. that means a simple return call.
October 1 started the "Annual Election Period" for Medicare clients to change their plan which then ends December 15. Prior to October 1, I sent out a mailer to hundreds of my clients who are now responding and asking questions and for some of them that they want to see me [which I am happy to oblige]. I also have a separate list of about 150 clients that I am calling to personally see, as there are new plans being offered in their area and I need to update and hopefully rewrite them into these new plans. If I don't do this someone else will and I will have lost that client for at least that year and probably forever.
Driving to see clients can be anywhere from 25 to 250 miles a day, so yes one can surmise that between phone calls and appointment meetings this is a very busy time for me.
So back to the phone calls. I am no longer taking Reatta assistance calls by phone. I am a big advocate of the forum and want more people to use it. We do have a number of knowledgeable guys here on this forum that are willing to help and as "traffic" is down on the forum this would be a good opportunity to come on line and ask about what is "ailing" your Reatta and let us ALL help you and in addition provide a learning opportunity for others as well.
Thank you.