ship Posted March 29, 2022 Share Posted March 29, 2022 (edited) 5% discount code 198770038124171508 good until May 1, 2022. Everyone is eligible to use the code. Edited April 28, 2022 by ship 2 Link to comment Share on other sites More sharing options...
Padgett Posted March 29, 2022 Share Posted March 29, 2022 After an experience trying to return a defective AC compressor, I will not use Rock Auto. 1 Link to comment Share on other sites More sharing options...
Padgett Posted March 29, 2022 Share Posted March 29, 2022 (edited) Just to clarify, a new AC compressor was defective, I could not get an RMA and had to eat return shipping. Just ask Google about RA return issues. Just to clarify, " RockAuto will not accept returns of: Installed parts." Edited March 29, 2022 by Padgett 1 Link to comment Share on other sites More sharing options...
Ronnie Posted April 18, 2022 Share Posted April 18, 2022 On 3/29/2022 at 2:21 PM, Padgett said: Just to clarify, a new AC compressor was defective, I could not get an RMA and had to eat return shipping. Just ask Google about RA return issues. Just to clarify, " RockAuto will not accept returns of: Installed parts." I just placed an order to RockAuto because they were the best price by far and Amazon didn't stock them. The discount didn't work for me for some reason but it wouldn't have been much of a savings on my small order. Maybe the order was too small to get the discount? Only $35 total but would have been $66 locally if they had been in stock, and they didn't even know if they could get the parts I needed. So, RockAuto was my only choice. I still don't like RockAuto but sometimes you have to dance with the devil to get what you want. This will be the second time I've ordered from RockAuto. The first time I had a shock absorber damaged in shipment. They sent out a replacement the same day without me having to return the damaged one. I hope this order goes as smoothly. Link to comment Share on other sites More sharing options...
Padgett Posted April 18, 2022 Share Posted April 18, 2022 Problem was the only way to find out that the new compressor shaft seal leaked was to install it. Guess RA may be ok if a part does not need to be installed to check that it works but right now I like PartsGeek better. Most of the GM dealer related parts outlets will kill you on (non-refundable) shipping. Link to comment Share on other sites More sharing options...
Ronnie Posted April 22, 2022 Share Posted April 22, 2022 On 4/18/2022 at 11:39 AM, Ronnie said: I still don't like RockAuto but sometimes you have to dance with the devil to get what you want. Well, I danced with the devil and got burned. It was the first and last time that will happen. The part I ordered would not fit. I went through their return process carefully to make sure it was clear that the part would not fit. It appeared they would refund my money and pay for return shipping as I went through the process. Nope! At the end of the process they offered to print me a "discounted" return label for $7.99 which will be deducted from my refund. I could find no way to talk to a human about it so I printed the shipping label. I won't be buying from them again. 1 Link to comment Share on other sites More sharing options...
Padgett Posted April 24, 2022 Share Posted April 24, 2022 Moral: only buy things from RA you KNOW will not be returned. 2 Link to comment Share on other sites More sharing options...
Ronnie Posted April 28, 2022 Share Posted April 28, 2022 Well, I got burned worse than I thought. I got my refund today. They deducted the cost of shipping the part to me, as well as for me shipping the part back to them. It cost me about $20 to return a part that DID NOT fit. I will NEVER, EVER buy from RockAuto again! Below is the refund notice I got. -------------------------------------------------------- Money has been refunded to your PayPal balance. Your refund summary: April 28, 2022 11:13:33 PDT Total purchase amount $34.59 USD Amount refunded $14.24 USD Refund paid by RockAuto, LLC 1 Link to comment Share on other sites More sharing options...
ship Posted April 28, 2022 Topic Author Share Posted April 28, 2022 Wow Ronnie, that really sucks that they stiffed you double on the shipping costs. I'm really glad that I've never had to return a part after purchasing from them. BUT, your experience should be a future warning to all of us when tempting to purchase a part from Rock Auto. 1 Link to comment Share on other sites More sharing options...
ship Posted November 9, 2022 Topic Author Share Posted November 9, 2022 A new Rock Auto 5% discount code available to all, good up 'til Jan 1, 2023: 220532497124171508 1 Link to comment Share on other sites More sharing options...
Padgett Posted November 9, 2022 Share Posted November 9, 2022 Had the same thing happen on a $200 AC compressor that was bad but "had been installed". How else do you find that a compressor is bad ? Link to comment Share on other sites More sharing options...
ship Posted November 23, 2022 Topic Author Share Posted November 23, 2022 Just in, new Rock Auto 5% discount good until Jan 22, 2023: 222115399124171508 Link to comment Share on other sites More sharing options...
ship Posted April 30, 2023 Topic Author Share Posted April 30, 2023 Rock Auto 5% discount good until May 26, 2023: 230341472124171508 Link to comment Share on other sites More sharing options...
ship Posted May 20, 2023 Topic Author Share Posted May 20, 2023 Rock Auto 5% discount good until June 9, 2023: 231408591206300863 Link to comment Share on other sites More sharing options...
ship Posted October 8, 2023 Topic Author Share Posted October 8, 2023 Rock Auto 5% discount good until Nov 3, 2023: 245788350124171508 Link to comment Share on other sites More sharing options...
ship Posted November 8, 2023 Topic Author Share Posted November 8, 2023 New Rock Auto 5% discount good until Dec 8, 2023 can be used by all: 249038400124171508 2 Link to comment Share on other sites More sharing options...
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